Update date : December 10 , 2023
Effective date : December 10 , 2023
Welcome to use the services provided by FancyCam ! FancyCam is an online product provided and operated by ALPHAPLUS GAMES (HK) LIMITED. (hereinafter referred to as "we"). We attach great importance to the protection of your personal information and are committed to maintaining your trust in us. We promise to take corresponding security protection measures to protect your personal information in accordance with security standards generally applicable in the industry. When you download and install This policy applies to the entire process of opening, browsing, using and logging out (hereinafter collectively referred to as " use " ) FancyCam .
It should be noted that this policy does not apply to information collected and services provided to you by other third parties (including other companies or institutions that provide advertising services in our services, jump links to third-party entities, etc.), as mentioned above The services provided by the organization to you are subject to the privacy policy explained to you.
This "Privacy Policy" (hereinafter referred to as " this Policy " ) is signed and becomes effective on the day you obtain and use this product and service. The formulation, performance, interpretation and dispute resolution of this policy shall be governed by the laws of the People's Republic of China, excluding the application of all other conflict of laws.
Before using our products and services, please be sure to read carefully and fully understand this policy, and pay attention to the italics and bold fonts. We reserve the right to modify and update this policy from time to time, please pay attention to check the latest version of this policy. If you do not agree or accept the terms of this policy, please stop using the products and services we provide. If you continue to use the software after the terms of this agreement are changed, we will treat your use as acceptance of and compliance with the updated terms.
If you want to know more detailed information, please read the corresponding chapters according to the following index:
1. Information we collect and use
2. How we share, transfer, publicly disclose, and entrust your personal information to be processed
3. How we store and protect your personal information
4. Your rights
5. Third-party services
6. How we process personal information of minors
7. How to update this policy
8.How to contact us
1. Information we collect and use
(1) When you use our products and services, we will collect and use the information you actively provide when using the service or that is generated by using the service in the following ways:
1. When you contact our customer service or use other user response functions (such as making on-sales and after-sales applications, personal information protection complaints or suggestions, making complaints or demands), we will collect and use your contact information, your contact information with us Communication / call records and content , and other necessary information related to your needs. We collect this information to verify your identity, facilitate timely contact with you later and help solve problems, and to record solutions to related problems and result.
2. When you use our services, in order to ensure your normal use and account security, identify abnormal status of your account, understand product adaptability, ensure the network and operational security of our services, and improve and optimize our service experience, We will collect and use your logs and device and software information, including device model, operating system, unique device identifier ( iOS side such as IDFA before iOS 14.5 ), battery, signal strength, configuration information, login IP address and mobile phone The version used by the device and the unique identification code of the device , etc.; information about the mobile applications ( APPs ) and other software you have used , as well as the information (metadata) contained in the content you shared through our services, such as the content you shot or uploaded. The date, time, or location the photo or video was shared. At the same time, in order to prevent viruses, Trojans or other malicious programs and websites, we may collect application information installed on your device, running process information or data stored in the device memory to prevent the leakage of your personal information.
3. When you choose to experience functions that require positioning, such as connecting to WiFi , WiFi acceleration, optimization services, positioning and obtaining more accurate weather reports and personalized targeted push services, we will ask you to authorize the location permissions required for this function. , if you do not agree or cancel the authorization, you will not be able to use the corresponding functions, but it will not affect your use of other functions of the product. After obtaining your authorization, we will collect your geographical location information through GPS or WiFi ; and real-time information containing your geographical location provided by you or other users, such as your location contained in the account information you provide. Regional information, shared information uploaded by you or others showing your current or past geographical location, geotagged information contained in photos shared by you or others.
4. When you use our image processing functions such as image beautification, wallpaper, AI , and cutout, we will ask you to authorize the camera, photo , and camera permissions required for this function . If you do not agree or cancel the authorization, you will not be able to use it. corresponding functions, but does not affect your use of other functions of the product. After obtaining your authorization, we will read your album image files so that you can experience uploading, taking photos / pictures / videos, experience image beautification and processing services, and enable you to publish information and comments, live video or communicate with customer service Provides certification and other functions. If you need to experience beautification, beautification, cutout, and AI special effects functions, we will collect your skin and facial features parameters (this part of the information is sensitive personal information) for facial feature analysis, effect optimization, and mapping, special effects, and props Function rendering, this type of information is information that must be collected to provide this service. After collection, we will de-identify it and will not use it to identify any specific user. If you refuse to provide it, you will not be able to experience the aforementioned specific functions. However, it does not affect your experience of other functions of the product.
If you choose to use certain special effects that require facial information for adjustment or feedback, we may use plug-in auxiliary services to provide you with comprehensive statistics and feature analysis through algorithms to provide you with a more optimized experience and effect. It may be necessary to collect your facial recognition characteristics .
When you finish taking pictures and choose to use functions such as "Ultra-clear Portrait" and "Manga Face", in order to achieve faster and more accurate image processing and facial effect optimization, we need to temporarily upload the pictures to be processed to the server . The uploaded pictures will only be used for image processing and facial effect optimization through specific special effects props or sticker functions. We will not store the pictures and any information involved in the pictures in any form, or use them for any other purpose. , or provided to any third party unrelated to providing this feature. After completing the relevant image processing and returning the high-definition image to you, we will immediately delete the relevant image and all information involved in the image from the server.
Please note that since this part of the value-added function of image processing is provided by Tencent Cloud, if you really need to experience it, it will involve sending your facial information back to the Tencent Cloud server in order to achieve your image processing effect. Please understand that we will de-identify / anonymize the above information after we collect and use it. The data analysis only corresponds to specific codes that cannot be directly related to the user's identity, and we promise to complete the image processing and return the processing results to you. Afterwards, the face image information is deleted.
5. When you use the recharge or payment function in our products, we will use the API of the IOS system to collect information about your subscription order, such as purchase items , subscription time, order status, and payment time , for sharing and Activate the third-party payment function. We do not collect payment specific information and we are not responsible for the collection and security of such information. Payment information is processed and stored by third-party companies ( such as Apple ) , which you can contact through their websites : https://www.apple.com . Before you enter your personal payment information, we recommend that you read and become familiar with the privacy policies of these third-party companies.
6. Information upload: The content generated by the customer product name is based on the portrait image you actively upload. Therefore, when you use this product service, we will process the portrait image you actively upload. This type of information is necessary to use this service . , we will encrypt, transmit and store your uploaded information in accordance with the requirements of laws and regulations to ensure the security of your information. We will not extract identifying information from the images you upload, nor will we use them for identification purposes. For the aforementioned uploaded information, we will ask you to authorize camera and album permissions.
7. Other rules for collecting and using personal information: When you use this service, we will process the portrait you actively upload. If the information you provide contains the personal information of other users, you should ensure that you have been legally authorized through the channel before providing such personal information to us.
8. Entrusted processing: We may entrust authorized partners to process your personal information so that the authorized partners can provide you with certain services or perform functions on our behalf. We will only entrust them to process your information for the legal, legitimate, necessary, specific and clear purposes stated in this policy, and authorized partners can only have access to the information they need to perform their duties. If an authorized partner uses your information for purposes not entrusted by us, they will obtain your consent separately.
(2) Exceptions with authorization and consent
In accordance with relevant laws, regulations and national standards, we may process your relevant personal information without seeking your authorization and consent in the following circumstances:
1. Related to national security and national defense security;
2. Relevant to public security, public health, and major public interests;
3. Relevant to criminal investigation, prosecution, trial and execution of judgments ;
4. To protect the life, property and other major legitimate rights and interests of the information subject or other individuals but it is difficult to obtain your consent;
5. The information collected is disclosed to the public by you;
6. Collect information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;
7. Necessary to sign a contract according to your requirements;
8. Necessary to maintain the safe and stable operation of our services, such as discovering and handling product or service failures;
9. Necessary for legitimate news reporting;
10. When it is necessary for academic research institutions to carry out statistical or academic research based on public interests, and when providing externally the results of academic research or descriptions, the information contained in the results will be de-identified;
11. Other situations stipulated by laws and regulations.
Please understand that the functions and services we provide you are constantly updated and developed. If a certain function or service does not inform you of the processing rules for collecting and using your information in the above description, we will use page prompts, interactive processes, We will separately inform you of the scope, purpose and method of information collection through website announcements and other means to obtain your consent.
2. How we share, transfer, publicly disclose, and entrust the processing of your personal information
(1) Sharing
We will not share your personal information with any company, organization or individual, except in the following circumstances:
1. Sharing with explicit consent: After obtaining your explicit consent, we will share your personal information with other parties.
2. Sharing under legal conditions: We may share your personal information externally in accordance with laws and regulations, litigation and dispute resolution needs, and in accordance with mandatory requirements imposed by government departments or judicial authorities in accordance with the law.
3. To the extent required or permitted by law, it is necessary to share your personal information with third parties in order to protect the interests, property or safety of us, our users or the public from damage;
(2) Sharing personal information with partners
Only to achieve the purposes stated in this policy, some of our services will be entrusted to be provided by authorized partners (we will sign relevant processing agreements with authorized partners in accordance with legal provisions and supervise their personal information processing activities), For example: payment institutions that provide payment services, merchants who have settled on our platform, partners that provide data services (including online advertising monitoring, data statistics, and data analysis), and third-party logistics companies. For details, see Article 5 of this policy.
We may entrust authorized partners to process your personal information so that the authorized partners can provide you with certain services or perform functions on our behalf. We will only entrust them to process your information for the legal, legitimate, necessary, specific and clear purposes stated in this policy, and authorized partners can only have access to the information they need to perform their duties. If an authorized partner uses your information for purposes not entrusted by us, they will obtain your consent separately.
(3) Transfer
We will not transfer your personal information to any company, organization or individual, except in the following circumstances:
1. We will transfer your personal information to other parties with your explicit consent;
2. When it comes to mergers, acquisitions or bankruptcy liquidations, if personal information is transferred, we will require new companies, organizations and other entities that hold your personal information to continue to be bound by this policy. If the personal information agreed in this policy If the collection, processing methods, purpose of use, etc. change, we will require the company, organization and other entities to seek your authorization and consent again.
(4) Public disclosure
We will only collect or publicly disclose your personal information under the following circumstances:
1. After obtaining your separate consent;
2. We may disclose your personal information based on mandatory requirements of laws, regulations, judicial authorities or administrative authorities.
(5) Situations in which personal information is processed without authorization in accordance with the law
In accordance with relevant laws and regulations, we may process your personal information without your consent in the following circumstances.
1. Necessary for the conclusion and performance of a contract to which you are a party;
2. Necessary to perform legal duties or legal obligations;
3. In order to respond to public health emergencies, or necessary to protect your life, health and property safety in emergencies;
4. Implement news reporting, public opinion supervision and other activities for the public interest, and process personal information within a reasonable scope;
5. Process personal information that individuals disclose themselves or that have been legally disclosed by others within a reasonable scope in accordance with relevant laws and regulations;
6. Other situations stipulated by laws and administrative regulations.
3. How we store and protect your personal information
(1) Data security protection measures
We have used industry-standard security safeguards to protect the personal information you provide to prevent unauthorized access, public disclosure, use, modification, damage or loss. We will take all reasonably feasible measures to protect your personal information. For example, we will use encryption technology to ensure the confidentiality of data; we will use trusted protection mechanisms to prevent data from malicious attacks; we will deploy access control mechanisms to ensure that only authorized personnel can access personal information; and we will organize secure and privacy protection training courses to enhance employees’ awareness of the importance of protecting personal information; we also require all personnel who may come into contact with your personal information to fulfill corresponding confidentiality obligations. Failure to fulfill these obligations may result in legal liability or suspension of our partnership.
(2) Storage period
We will only retain your personal information for the period necessary to achieve the purposes stated in this policy, unless laws and regulations have mandatory retention requirements. For example, the E-Commerce Law of the People's Republic of China requires that product and service information and transaction information be retained for a period of No less than three years from the date of completion of the transaction; for example, the Cybersecurity Law requires that relevant network logs be retained for no less than six months in accordance with regulations. We mainly refer to the following standards when judging the storage period of personal information, whichever is longer: the necessary retention period to complete the services related to you; to respond to your possible inquiries or complaints; to ensure the security and safety of the services we provide you. Quality; whether you agree to a longer retention period; whether there are other special agreements or legal and regulatory provisions regarding the retention period. For personal information that has expired, we will immediately delete or anonymize it.
(3) Security incident handling
1. The Internet is not an absolutely secure environment, and emails, instant messaging, and communication with other users are not encrypted. We strongly recommend that you do not send personal information through such methods. Please use a complex password to help us ensure the security of your account.
2. The Internet environment is not 100% safe. We will try our best to ensure or guarantee the security of any information you send to us.
3. After an unfortunate personal information security incident occurs, we will promptly inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, and you can prevent and reduce it on your own. Advice on risks, remedies for you, etc. We will promptly notify you of the incident-related information through emails, letters, phone calls, push notifications, etc. When it is difficult to notify the personal information subjects one by one, we will issue announcements in a reasonable and effective manner. At the same time, we will also proactively report the handling of personal information security incidents in accordance with the requirements of regulatory authorities.
4. Your rights
In accordance with relevant Chinese laws, regulations, standards, and common practices in other countries and regions, we guarantee that you can exercise the following rights with respect to your personal information. If you have any questions or claims about the exercise of your rights, please contact us through the contact information in this agreement. connect:
(1) Right of access and correction
Account information: You can access or edit the personal information in your account at any time through [My - Account Page] . If you need to change your password, perform account association or identity authentication, etc., you can use [My - Account Page ]. Page - Edit] to proceed.
When you find that the personal information we process about you is incorrect or incomplete, you have the right to correct the incorrect or incomplete information after your identity has been verified and the correction does not affect the objectivity and accuracy of the information. To correct or supplement the information, you can make corrections or supplements by yourself through [My - Settings - Account Management], or submit your correction or supplement application to us through feedback and error reporting.
(2) Right to delete
You can make a request to us to delete personal information under the following circumstances:
1. If we process your personal information in violation of laws and regulations or our agreement with you;
2. If our processing purpose has been achieved, cannot be achieved, or is no longer necessary to achieve the processing purpose;
3. If we stop providing products or services, or the storage period has expired;
4. If you withdraw your consent;
4. Other situations stipulated by laws and administrative regulations.
When you delete information from our services, we may not delete the corresponding information in the backup system immediately, but we will delete the information when the backup is updated. Please know and understand that if the retention period stipulated by laws, administrative regulations or described in this privacy policy has not expired, or it is technically difficult to delete personal information, we will stop storing and taking necessary security protection measures. deal with.
(3) Withdrawal of consent
Each business function requires some basic personal information to be completed. You can give or withdraw your consent at any time for the collection and use of additional personal information.
1. You can unbind your account from a third-party account by entering [Settings - Privacy Management] , or turn off some functional options to revoke some authorizations. You can also use the system's cache clearing function to delete data stored in your account due to the use of our products. Clear the local cache information of the device .
2. You can directly turn off system permissions such as address book, photo album, camera, etc. in the device system, change the scope of consent, or withdraw your authorization.
3. After you withdraw your consent, we will no longer be able to provide you with the services corresponding to your withdrawal of consent, and we will no longer use your corresponding personal information. However, your decision to withdraw your consent will not affect the previous processing of personal information based on your consent.
(4) Right of cancellation
You can cancel your previously registered account at any time. After canceling your account, we will stop providing services to you and delete your personal information according to your request. Unless otherwise provided by laws and regulations, you can do it yourself in the following ways:
Path to cancel account: Contact customer service to cancel and delete your personal information.
(5) Right of reproduction and portability
You have the right to copy the personal information we have collected about you. Under the conditions stipulated by laws and regulations, and in compliance with the instructions and conditions stipulated by the national cyberspace department, if technically feasible, you may also ask us to transfer your personal information to other entities designated by you.
(6) Constraint automated decision-making and targeted push
If we push information and commercial marketing to you through automated decision-making, you have the right to choose not to accept options based on your personal characteristics.
You can cancel at any time by: [Settings - Privacy Management - Personalized Advertising] and choose to turn it off . After turning it off, we will block personalized push content for you.
You can restrict the automated decisions made by the information system at any time. In certain business functions, we may only make decisions based on non-artificial automated decision-making mechanisms including information systems, algorithms, etc. If these decisions significantly affect your legitimate rights and interests, you have the right to request an explanation from us and can contact us through the contact information in this agreement.
(7) Obtain a copy of personal information
You have the right to obtain a copy of your personal information by contacting us using the contact details set out in this policy. If it is technically feasible and the data interface is matched, we can also directly transfer a copy of your personal information to a third party designated by you at your request.
(8) Protection of personal information of deceased users
After the death of a user (only natural persons), his or her close relatives may, for their own legitimate and legitimate interests, exercise the rights to view, copy, correct, delete, etc. the relevant personal information of the deceased user through the contact information disclosed in this policy. However, the deceased user Except if there are other arrangements before death.
Please understand and confirm that in order to fully protect the personal information rights of deceased users, close relatives of deceased users who apply to exercise the rights in this article need to submit the deceased user’s identity documents, death certificate documents, and the applicant’s personal information in accordance with our designated procedures or customer service prompts. Identity documents, documents proving the kinship between the applicant and the deceased user, and provide the type and purpose of the rights applied for exercise.
(9) How to respond to your rights request
For security reasons, you may be required to provide a written request or otherwise prove your identity. We may ask you to verify your identity before processing your request. Once verified, we will respond within fifteen working days. If you are not satisfied, you can also find our customer service staff to make a complaint.
In principle, we do not charge fees for your reasonable requests, but for repeated requests that exceed reasonable limits, we will charge a certain cost depending on the circumstances. For those that are gratuitously repetitive, require excessive technical means (for example, require the development of new systems or fundamentally change existing practices), pose risks to the legitimate rights and interests of others, or are very impractical (for example, involving information stored on backup tapes) request, we may deny it.
In addition, in the following circumstances, we may not be able to respond to your request in accordance with legal and regulatory requirements:
1. Directly related to national security and national defense security;
2. Directly related to public security, public health, and major public interests;
3. Directly related to criminal investigation, prosecution, trial and execution of judgments;
4. We have sufficient evidence to show that you have subjective malice or abuse of rights (for example, your request will endanger public safety and the legitimate rights and interests of others, or your request exceeds the scope that can be covered by general technical means and commercial costs);
5. Responding to the request of the personal information subject will cause serious damage to the legitimate rights and interests of you or other individuals or organizations;
6. Involving business secrets;
7. Situations otherwise provided for by laws and administrative regulations.
5. Third-party services
(1) Our services may be connected or linked to social media or other services (including websites or other service forms) provided by third parties. include:
1. You can use the "Share" button to share some of our service content to third-party services, or you can share third-party service content to our service. These functions will collect your information (including your log information) to operate the above functions normally;
2. We provide you with links through advertisements or other means of our services so that you can link to third-party services or websites; and
3. Other situations of accessing third-party services. For example, in order to achieve the purposes stated in this policy, we may access the SDK or other similar applications provided by third-party service providers, and share some of your information we collected in accordance with this policy with such third-party services. suppliers in order to provide better customer service and user experience. Currently, the third-party service providers we access mainly include the following types:
( 1 ) Used for advertising-related services, including advertising display, advertising data monitoring / statistics, etc.;
( 2 ) Used for message push functions, including push notifications from mobile phone manufacturers, specific event reminders, personalized content recommendations, etc.;
( 3 ) Used for payment-related services, including order payment, transaction behavior verification, income settlement, payment information summary statistics, etc.;
( 4 ) Used to obtain device location permissions, collect device information and log information, etc. with your consent;
( 5 ) Used for third-party authorized services, including third-party account login, sharing relevant content to third-party products, etc.;
( 6 ) Used to support product function modules, including online live broadcast, video playback, speech recognition, AR , intelligent customer service, barrage playback, content storage, etc.;
( 7 ) Used to optimize product performance, including improving hardware distribution capabilities, reducing server costs, functional hot repair, etc.;
( 8 ) Used for account security and product reinforcement related services, including network monitoring, domain name resolution ( HTTPDNS ), anti-hijacking, anti-spam and anti-cheating, encryption and decryption services, etc.
(2) Some third-party SDKs or similar applications we have access to will collect your personal information based on the product functions you trigger. If you use such services provided by third parties in our services , you agree that they will Collect and process your information directly. We will evaluate the legality, legitimacy, and necessity of such third-party services collecting personal information, require such third parties to take protective measures for your personal information, and strictly abide by relevant laws, regulations, and regulatory requirements. The specific third-party SDK directory is as follows:
Tencent Cloud SDK
Company information: Tencent Cloud Computing ( Beijing ) Co., Ltd.
Obtaining information and purpose: Obtaining facial information to provide image beautification, wallpaper, filter functions or dynamic facial special effects and optimization processing effects (such as "exotic special effects" and "aging special effects" module functions)
Official website link: https://privacy.qq.com/
The above third-party social media or other services are operated by the relevant third parties. Your use of such third-party social media services or other services (including any information you provide to such third parties) is subject to the third party’s own terms of service and information protection statement (rather than this policy). You need to carefully Read its terms. This policy only applies to the personal information we collect and does not apply to the services provided by any third party or the third party's information use rules. If you find that there are risks in these third-party social media or other services, it is recommended that you terminate the relevant operations to protect your legitimate rights and interests and contact us in a timely manner.
6. How we process personal information of minors
(1) Minors under the age of fourteen (the " minors " referred to in this policy specifically refer to minors under the age of fourteen) should not create their own personal profile without the consent of their parents or guardians. Information Subject Account. If you are under 14 years old, before using our products and / or services, you must be accompanied by a guardian to read this policy, and ensure that you have obtained the explicit consent of your guardian before using our services.
(2) For the collection of personal information of minors with the consent of the guardian to use our products or services, we will only process this information when permitted by laws and regulations, with the explicit consent of the guardian, or when necessary to protect the minor.
(3) If your guardian does not agree with you using our services or providing us with personal information in accordance with this policy, please terminate your use of our services immediately and notify us in a timely manner.
(4) If you are a parent or guardian and have any questions about the use of our products / services by the minors under your supervision or the user information they provide to us, please contact us in time.
(5) If we find that we have collected personal information of minors without the consent of the guardian, we will try to delete the relevant minors' information as soon as possible.
7. How to update this policy
We may revise this policy from time to time. When there are major changes to the terms of the policy, we will display the changed policy to you via push notifications, pop-ups, or other appropriate forms that comply with legal requirements when you log in and when the version is updated.
If you do not agree to the changes, you can choose to stop using our services; if you continue to use our services, it means that you have fully read, understood and agreed to be bound by the revised policy.
8. How to contact us
If you have any questions, comments, suggestions or complaints about the content of this policy, you can contact us in the following ways: Please send an email to: [ fancycam@yeah.net ] to contact our personal information protection specialist.